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FAQS

What ages do you cater for?

Our Slumber parties and campout playdates cater children aged between 1 – 12 years.

What bedding is included in my slumber party package?

Each tent comes with a comfortable foam mattress, a cozy blanket, a fitted sheet, and a cushion.

Can you host the party?

We don’t stay and host the party, but we ensure everything is set up just as you need it. 

How do I order an add-on?

Give us a call or email and we will provide you with a price for the quantity required.

Do you charge a delivery fee?

Delivery will be quoted based on the traveling distance.

How long is the hire period of the tent package?

Standard hire period for slumber party is 20 hours and for campout play date 5 hours. Longer hire times can be negotiated subject to availability.

How much space in the room is required for the tent?

Each tent requires 1.2 meters in width and 1.8 meters in length.

Do you have a minimum number of tents that can be hired?

Our standard minimum package is for 2 tents. If you need less tent, please call us for pricing.

Do you set up the tents?

Yes, we do.  We’ll come in the day of the event and set-up the party and return at the end of the party to pack it all up.

Can the tents be set up outdoors?

In the warmer weather on a suitable surface we are happy to set them up, however, they are not weatherproof.

How do we book a party?

We love to have a chat, so feel free to give us a call on 403.671.3836 to discuss your requirements and date availability. You can also send us an online inquiry via our online booking form below or simply send us an email to info@bitlittleparties.ca

What is required to secure my booking?

Your booking will be confirmed over the phone and followed up with a confirmation email. A holding deposit of $100 is required for securing your booking.

When is the balance of payment due?

You will be required to pay the balance a week before your party. A fully refundable security bond of $150 is also payable at this time.

What type of payment do you accept?

We accept EFT (bank transfer) or Cash.

Do I need to wash the linen before it is collected?

No, we wash all the bedding using hypoallergenic laundry detergent that leaves all bedding fresh and soft for the next party people! Mattresses, pillows and decorative items are always disinfected and also spot cleaned when necessary. 

What is your cancellation policy?

A minimum of 7 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied.

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Big Little Parties Privacy Policy

Big Little Parties Privacy Policy

 

Last Updated: December 1st, 2023

 

Welcome to Big Little Parties! This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients. By engaging with our services, you agree to the terms outlined in this policy.

 

1. Information We Collect:

We may collect the following types of personal information:

 

  • Contact Information: Names, addresses, phone numbers, and email addresses.

  • Event Details: Information related to the event, including date, theme, and venue.

  • Payment Information: Credit card details or other payment information.

  • Preferences: Client preferences and customization choices for decorations.

 

2. How We Use Your Information:

We use your information for the following purposes:

 

  • Providing Services: To fulfill orders, deliver decorations, and set up events.

  • Communication: To communicate with clients regarding their events and provide updates.

  • Billing: To process payments for our services.

  • Marketing: With your consent, to send promotional materials and updates about our services.

3. Data Security:

We take reasonable measures to protect your personal information:

 

  • Secure Storage: Your data is stored securely on encrypted servers.

  • Access Control: Limited access to personal information is granted only to authorized personnel.

  • Encryption: Sensitive data is encrypted during transmission and storage.


 

4. Information Sharing:

We do not sell or share your personal information with third parties, except as required for business operations (e.g., payment processors) or as mandated by law.

 

5. Client Rights:

  • Access: You have the right to access and review your personal information.

  • Correction: You may request corrections to inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to legal restrictions.

6. Cookies:

We use cookies on our website to enhance user experience. You can manage cookie preferences through your browser settings.

 

7. Changes to the Privacy Policy:

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised date.

 

8. Contact Us:

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

 

Big Little Parties

info@biglittleparties.ca

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